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Help Center

FAQ

SHIPPING and DELIVERY

How long does shipping take?

How can I see where my order is?

How much is the shipping?

Where does my order come from?

How can I change my shipping address?

RETURNS and REFUNDS

How can I return a product?

How do I return an item once I have a shipping label?

Can I change an item?

How I can cancel my order?

What is the status of my refund?

Can you issue my refund to a different card if my card is canceled, lost, expired or stolen?

I canceled my order. How will I receive my refund?

What forms of payment does JUNITASTORE accept?

In what currency are JUNITASTORE's products sold?

Do you charge customs fees, taxes, VAT or some other extra fee?

How can I delete my credit card or payment information?

How do I get a free gift?

What are the rewards?

How can I use my rewards?

What is the promotion code? How does it work?

How are the crossed out prices and discount percentages determined in the JUNITASTORE?

Why did the price change?

ORDERS

How can I get help with my order?

Why is my order history empty?

Why was my order not placed?

Where can I find the invoice for my order?

MANAGING YOUR ACCOUNT

How can I create an account?

How can I stop receiving communications by email?

How can I change the email address associated with my account?

How can I change my password?

What happens if I forget my password?

How can I change my phone number?

What should I do if I think my account is at risk?

How can I deactivate my JUNITASTORE account?

What is user feedback?

How can I send a review?

Privacy Policy

COMMUNITY GUIDELINES

Guidelines for the Community of JUNITASTORE Participation

RETURN POLICY

Return Policy

JUNITASTORE CASH & GIFT CART POLICY

JUNITASTORE Cash & Gift Card Policy

COOKIE POLICY

How we use the term Cookies

LAW ENFORCEMENT POLICY

Law Enforcement Policy

TERMS of USE

Terms of Use